All shipping is through the Royal Mail and is tracked. You will be provided with a tracking number when your order ships and you can track it here.
The customer is liable for any and all import fees, so please be aware before ordering. This is especially true for customers within the EU.
Returns will only be accepted on non custom products (plain leather straps, webbing straps, etc.) and is entirely at the sole discretion of Dark Mage Designs. Products can only be exchanged, not refunded, and the buyer is liable for the postage costs. Please measure carefully before ordering, using the instructions here, as errors on your part will not be rectified.
Any errors on the part of Dark Mage Designs will be rectified at their sole discretion.